Ugo, Inc. is a Japanese robotics company creating a sustainable, collaborative work style by integrating humans and robotics to address labor shortages. Their "ugo" series of business DX robots, including the "ugo Pro" and "ugo mini," operate on a hybrid control system combining AI automation with remote human control. Managed via the cloud-based "ugo Platform," these robots feature dual arms for physical tasks like opening doors and operating elevators. They are used for security, facility inspection, and customer service, leveraging AI for autonomous navigation and data collection to enhance operational efficiency.